Who we are
This website is run by Luxscapes Group Ltd (company number 15462039, registered office 20 Havelock Rd, Hastings TN34 1BP), based in Bexhill, East Sussex. We are the controller of the personal information described here. You can contact us at info@luxscapesgroup.co.uk.
What we collect
- Details you send us through the contact form: your name, phone number, email address, town, the work you are asking about, your message and any photos you attach.
- Messages you send us by WhatsApp, phone, email or Facebook.
- Basic technical information, such as your IP address and browser type, which our hosting provider processes to deliver the site securely.
How we use it
We use your details to reply to your enquiry, prepare a quote and carry out any work you ask us to. Our legal basis is taking steps at your request before entering a contract, and our legitimate interest in running our business. We do not sell your information or use it for marketing without asking you first.
Who we share it with
This website is hosted by Cloudflare. Contact form submissions are passed to our email provider so they can be delivered to us. WhatsApp, Facebook and Instagram are operated by Meta and have their own privacy policies. We only share information with service providers who help us run the business, and only as needed.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, and for a reasonable period afterwards for our records and legal obligations.
Cookies
This website does not use advertising or tracking cookies. It uses no third-party fonts or embedded maps. If we add analytics in future, we will choose a privacy-friendly option and update this page.
Your rights
You can ask to see the information we hold about you, have it corrected or deleted, or object to how we use it. Email us at info@luxscapesgroup.co.uk. If you are unhappy with how we have handled your information, you can complain to the Information Commissioner's Office at ico.org.uk.